How JMT protects a transaction
Trust on JMT is built into the workflow: seller verification, a JMT-managed transaction, and an audit trail behind every status change. Here's exactly what JMT does, what stays your responsibility as a buyer, and where the limits are.
Payment
JMT acts as the intermediary between buyer and seller. When you pay, your payment is processed through a JMT-managed transaction rather than sent directly to the seller. Seller payout is released only after the machine handover is confirmed and export shipment documentation is verified.
You can see the status of your payment, your transaction, and the document chain in your Buyer Hub at every step. JMT keeps a system-of-record entry for the payment and acts as the operational checkpoint between payment being received and the seller being paid out.
Currency is JPY-canonical: every contract amount, payment, and payout is denominated in Japanese yen. USD values shown on listings are display-only estimates based on a refreshed FX reference and do not lock the contract rate.
What JMT does
- Records your payment against your transaction and confirms receipt.
- Releases seller payout only after machine handover and export shipment documentation are confirmed.
- Records every status change with actor, role, and timestamp in an audit trail.
What you do as buyer
- Verify listing details (specs, photos, condition disclosures) before paying.
- Confirm the final quotation in writing through JMT before sending payment.
- Check import duties, taxes, and destination-country requirements on your side.
Export handover and shipment documentation
Before seller payout is released, JMT confirms that the machine has genuinely been handed over for export and that shipment documentation for the export is in place. This confirmation step is what protects the buyer's side of the transaction from paying out before the machine has actually moved.
Confirmation involves more than a checkbox: JMT cross-checks the machine's identifying details (chassis or serial number) against the listing record. A mismatch raises a compliance flag and pauses payout until it's resolved.
You can see the shipment-documentation status in your Buyer Hub as a simple stage indicator: preparing, in progress, confirmed. The underlying documents are handled by JMT during this stage of the workflow.
What JMT does
- Coordinates and receives export shipment documentation from logistics, with a timestamp.
- Cross-checks the chassis or serial number against the listing record.
- Pauses payout when a mismatch or other issue is detected, regardless of role.
What you do as buyer
- Watch the shipment-documentation status on your order; ask JMT support if anything is unclear.
- Confirm receipt at your destination port and notify JMT of any discrepancy.
- Keep your destination country and port up to date in your buyer profile.
Seller verification
Every seller publishing on JMT is verified before any listing is approved. For Japan-domiciled dealers, JMT reviews company registration, Secondhand Goods Dealer License, yard documents, and the trading name buyers actually see.
Verification has clear stages: pending verification, verified, premium verified, and suspended. The badge shown on a listing reflects the seller's current status; a suspended seller cannot publish new listings or open new transactions.
Verification documents are stored privately and never shown to buyers. Only the seller's organization name, country, and verification status appear on public pages.
What JMT does
- Reviews seller documents within 1–2 business days during business hours.
- Re-checks licenses nearing expiry and flags documents about to lapse.
- Suspends sellers when a serious issue is raised, and restores access once it's resolved.
What you do as buyer
- Look for the Verified seller badge on a listing before sending an inquiry.
- Report any listing that looks misrepresented through the inquiry channel.
- Use JMT's inquiry channel rather than off-platform contact.
Sanctions & export controls
JMT screens buyers and sellers against publicly available sanctions information. A flagged party cannot complete inquiries, quotations, or transactions, and JMT does not process transactions to sanctioned destination countries.
Japan applies its own export-control rules (administered by METI under the Foreign Exchange and Foreign Trade Act) in addition to any rules in your destination country. JMT helps with documentation but is not your export-control compliance officer — final responsibility for import licensing and customs sits with you.
If a transaction is flagged for compliance review, JMT pauses payout, notifies both sides through their hubs, and investigates. Most flags resolve quickly; a serious flag can permanently block a transaction.
What JMT does
- Runs sanctions screening at signup and re-checks periodically.
- Blocks transactions involving sanctioned countries or persons.
- Pauses payout while a chassis mismatch or other compliance flag is open.
Generator Buy Now orders
Generator Buy Now orders follow the same manually reviewed workflow as every other JMT transaction, but through a separate, simpler order path from the payment process described above: JMT confirms availability, then sends a proforma invoice and payment instructions manually, and prepares shipping once availability and payment are confirmed. No online card payment is taken on this website.
Where JMT's role ends
JMT protects the transaction process. JMT does not guarantee a machine's mechanical condition beyond what the seller discloses, does not act as an inspection company, and does not provide legal advice on import compliance in your destination country.
Shipping, import duties, local taxes, customs clearance, and destination-country regulatory requirements remain buyer-side responsibilities unless we've separately agreed otherwise in writing.
When in doubt, contact JMT before paying. We'll explain in plain language what we can and can't stand behind for your specific transaction.